Cookie Policy

How we use cookies

The cookies we add to your phone, tablet or computer each do different things. 

Some cookies are added by us and some come from other websites, for example Google or YouTube.

Information collected by cookies is used by Citizens Advice Woking.

We use 2 types of cookies:

  • essential cookies – we have to use these to make our website work
  • additional cookies – we’ll only use these if you give us your permission

Essential cookies

Essential or necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Full list of essential cookies we use

Cookie Id: VISITOR_PRIVACY_METADATA
Domain: .youtube.com  
Duration: 6 months
Description: YouTube sets this cookie to store the user’s cookie consent state for the current domain.
Script URL pattern: youtube.com

Cookie Id: cookieyes-consent                                            
Domain: citizensadvicewoking.org  
Duration: 1 year
Description: CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.
Script URL pattern: cookieyes.com

Additional cookies

Functional cookies

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Full list of functional cookies we use

Cookie Id: __Secure-YEC                               
Domain: .youtube.com  
Duration: past
Description: YouTube sets this cookie to stores the user’s video player preferences using embedded YouTube video
Script URL pattern: https://youtu.be/4pqqyqo-PNU?si=HYbyxkyRzUQRl6Fu

Cookie Id: VISITOR_INFO1_LIVE                                                        
Domain: .youtube.com                                           
Duration: 6 months
Description: A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
Script URL pattern: youtube.com

Cookie Id: yt-remote-connected-devices                                                        
Domain: youtube.com                                           
Duration: Never Expires
Description: YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.
Script URL pattern: youtube.com

Cookie Id: ytidb::LAST_RESULT_ENTRY_KEY                                                        
Domain: youtube.com                                           
Duration: Never Expires
Description: The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future.
Script URL pattern: youtube.com

Cookie Id: yt-remote-device-id                                                        
Domain: youtube.com                                          
Duration: Never Expires
Description: YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos.
Script URL pattern: youtube.com

Cookie Id: yt-remote-session-name                                                         
Domain: youtube.com                                           
Duration: session
Description: The yt-remote-session-name cookie is used by YouTube to store the user’s video player preferences using embedded YouTube video.
Script URL pattern: youtube.com

Cookie Id: yt-remote-fast-check-period                                                         
Domain: youtube.com                                          
Duration: session
Description: The yt-remote-fast-check-period cookie is used by YouTube to store the user’s video player preferences for embedded YouTube videos.
Script URL pattern: youtube.com

Cookie Id: yt-remote-session-app                                                         
Domain: youtube.com                                       
Duration: session
Description: The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player.
Script URL pattern: youtube.com

Cookie Id                                                           Domain                                              Duration           
yt-remote-cast-available                           youtube.com                                    session
Description
The yt-remote-cast-available cookie is used to store the user’s preferences regarding whether casting is available on their YouTube video player.
Script URL pattern
youtube.com

Cookie Id: yt-remote-cast-installed                                                      
Domain: youtube.com                                       
Duration: session
Description: The yt-remote-cast-installed cookie is used to store the user’s video player preferences using embedded YouTube video.
Script URL pattern: youtube.com

Analytics cookies

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Full list of analytics cookies we use

Cookie Id: YSC                                                         
Domain: .youtube.com                                            
Duration: session
Description: YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
Script URL pattern: youtube.com

Advertisement cookies

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

Full list of advertisement cookies we use

Cookie Id: __Secure-ROLLOUT_TOKEN                                               
Domain: .youtube.com                                         
Duration: 6 months
Description: YouTube sets this cookie to manage feature rollout and experimentation. It helps Google control which new features or interface changes are shown to users as part of testing and staged rollouts, ensuring consistent experience for a given user during an experiment.
Script URL pattern: youtube.com

Cookie Id: __Secure-YNID                                                        
Domain: .youtube.com                                           
Duration: 6 months
Description: Google cookie used to protect user security and prevent fraud, especially during the login process.
Script URL pattern: youtube.com